What This Policy Covers and Why It Matters
When you open an account with us, we collect the details needed to verify your identity and process your transactions — your name, contact information, and the wallet identifiers tied to DANA, OVO, or GoPay when you use them for deposits or withdrawals. We also log
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device and session data automatically when you access our platform from your phone or browser, including IP address, device type, and pages visited. This data helps us keep your account secure, resolve payment queries, and make sure the right wallet receives your funds. We do not
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sell your personal data to third parties. We share information only where required to process your payment through local rails, comply with applicable legal obligations, or investigate account security events. Data is retained for as long as your account is active and for any period required
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by applicable law after closure. You can request a summary of what we hold at any time through our support channel. Availability of our services depends on local law and applies only in eligible regions. If any part of this policy conflicts with local data protection
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rules that apply to you, the applicable local law takes precedence.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.