Verify Your napa4d Account
Account verification is the step that locks your balance to you — not to anyone else. We ask for a government-issued ID and a short confirmation that your wallet name matches your account name. This process keeps your funds protected against unauthorised withdrawal requests. You only need to complete it once; after that, deposits and withdrawals move without extra identity prompts. Submitting
clear, legible images speeds up the review. If a document is blurry or mismatched, the support team will ask for a replacement — that is the main reason verification takes longer than expected.
- Submit your ID — Upload a clear image of your national identity card. The name on the ID must match the name registered on your napa4d account exactly.
- Confirm your wallet name — We cross-check the name on your DANA, OVO or GoPay wallet against your account details to confirm ownership before approving withdrawals.
- Wait for review — Our account team reviews submitted documents. You will receive a notification once verification is approved or if a clearer image is needed.
- Verified status unlocked — Once verified, your account moves to full withdrawal access. No repeat submissions unless you change your registered wallet or account details.